WorldCall Internet connection slowdownsMay 27th, 2012
WorldCall is an Internet Service Provider in Pakistan. They provide broadband Internet connections over a Hybrid Fibre-Coaxial network or what is commonly called cable broadband.
A few years back WorldCall upgraded Internet connections, and at the time I wondered how they would handle the increased traffic. Well, now I know how.
I use WorldCall and my connection slows down to a crawl at night time when Internet traffic is at its peak in Pakistan. My broadband connection becomes as slow as a dial up Internet connection! The slowdown lasts well into the night. It’s only during the day time that the connection is at its advertised speed.
Another problem is that of frequent disconnections. Basically the connection stops working entirely. This happens a few times every day and has been happening with increasing frequency in recent months.
Complaining to WorldCall is pointless since they just make up excuses and don’t fix the problem. They obviously lack the Internet bandwidth to meet their customers’ requirements.
So it seems that WorldCall has only upgraded users on paper. In actual fact you don’t always enjoy the advertised bandwidth.